# content_refused

> The model or our check refused it

Source: https://docs.nocamclub.com/errors/content_refused

- **Where:** `error` of a generation with `status: "failed"`
- **Charged:** No
- **Worth retrying:** Not as it is. The request has to change first.

## What happened

The content check, or the model itself, refused this request. The credits came back.

## What to do

Change the prompt or the files. Trying the same again can't help, and refusals count toward a pause of the account.

## What it looks like

The real `message` and `hint` name the details of your request, such as the field and the values that work.

```json
{
  "status": "failed",
  "error": {
    "code": "content_refused",
    "message": "The content check, or the model itself, refused this request. The credits came back.",
    "hint": "Change the prompt or the files. Trying the same again can't help, and refusals count toward a pause of the account.",
    "retryable": false,
    "docs_url": "https://docs.nocamclub.com/errors/content_refused"
  }
}
```

All codes: [Errors](https://docs.nocamclub.com/errors.md).