# account_suspended

> The account is paused

Source: https://docs.nocamclub.com/errors/account_suspended

- **Where:** HTTP 403, and nothing started
- **Charged:** No
- **Worth retrying:** No. Someone has to change the key or the account.

## What happened

The account can't use the API right now. Twenty refused requests within 24 hours pause it.

## What to do

Contact support. Retrying won't help.

## What it looks like

The real `message` and `hint` name the details of your request, such as the field and the values that work.

```json
{
  "error": {
    "code": "account_suspended",
    "message": "The account can't use the API right now. Twenty refused requests within 24 hours pause it.",
    "hint": "Contact support. Retrying won't help.",
    "retryable": false,
    "request_id": "req_01a1b37b65dc7dcd8c060f296add5cf8",
    "docs_url": "https://docs.nocamclub.com/errors/account_suspended"
  }
}
```

All codes: [Errors](https://docs.nocamclub.com/errors.md).
